Privacy and safety, in plain words.

Children.

• Accounts are for adults for now. Under 18, join with the room link from a parent or host. Children under 13 cannot have an account.
• Child seats managed by a parent, by first name only, are not built yet.
• Nights you host are private and invite-only. There is no public chat.
• The free demo games are public and for adults. Kids play only with a parent in the room.
• Kids' nights use all-ages questions and kid-safe host lines. A child's free-text answer is not read back by the AI in its own words.
• Kids and teens never pay and never see an upsell.

What we collect.

• For an adult who signs in: the email or Google account used to sign in, a first name to show other players, who you usually play with (family, friends, a club or a study group), and your confirmation that you are 13 or older or a parent playing with children.
• For the waitlist: the email, display name, age band and plan you chose. For ages 13 to 17 we also keep the parent's email you gave. Nothing typed for a child under 13 leaves the page.
• For a night: who claimed a seat, the answers given, and the scores, so the game can run.
• Chat-break answers live for that night, in that game room.

What we never ask for or do.

• Lumi never asks for an address, a school name, a full name, a child's age, or anything about health or money.
• We do not show ads, and we do not sell personal data.
• Chat answers are never used for marketing or to train AI.
• Buzzes and answers do not travel through your video call.
• Private clues are sent only to the player who should see them. They are not sent to everyone and hidden by the page.

The AI.

• Lumi and the AI contestants are always labelled as AI.
• Facts come only from questions checked against a source. Tap Challenge to see it.
• Host lines are written ahead, checked for kindness by a separate reviewer, and limited to all-ages lines on kids' nights.
• There are no live, unscripted jokes by a model on a call with children.

Fair play, without pressure.

• Seat counts are real. We do not fake scarcity.
• You can release a seat at any time. There is no public shaming for missing a night.
• Nights end on time. Streaks belong to the group and are never used to guilt one person.

Recordings and recaps. Soon

Recaps and highlight clips are not available yet. These are the rules they will follow when they are:

• The group chooses what may be recorded. Joining a night never requires agreeing to public content.
• Players review the actual clips, and only approved clips can be shared.
• A game-only recap, with the host and scenes and no faces or voices, is always an option.
• Children's and school groups are private only. Minors are never shared publicly.

Privacy and deletion requests.

Use the contact form and choose “Privacy or deletion”, or email info@solacetrivia.com from the address tied to your records. The founders read every request. We complete deletion requests within 30 days for every record tied to your email. A confirmation will be emailed once the sender address is approved. Players under 13 must ask a parent to write for them.

Still being built.

• A delete-my-account button. Until then, write to us and we delete your records.
• Parent confirmation by email for players aged 13 to 17.
• A report button and moderation for public games. Until then, public demo games are for adults.
• Reminder emails. Today a night gives you a calendar file. We will not send email or texts until the sender and wording are approved.
• Payments are in beta. Cards are handled by Stripe and not stored by us.